GainCut Support
Need help? We're here.
📧 Contact Us
For bugs, feature requests, or general questions, email us directly:
support@ideafactory.oneWe aim to respond within 24 hours on weekdays (HKT).
❓ Frequently Asked Questions
- How does food recognition work? Snap a photo of your meal and GainCut's AI identifies the food, estimates portions, and calculates macros. Results are shown for your review before logging.
- Is my data private? Yes. All meal data stays on your device. Food photos are processed transiently by our AI provider (DashScope) and are not permanently stored. No account required.
- How accurate are the calorie estimates? AI estimates are approximations based on visual analysis. Use the edit feature to adjust portions or swap foods for greater accuracy.
- How do I change my training phase? Go to Settings → Training Phase and select Gain, Cut, or Maintenance. Your daily targets will update automatically.
- Does GainCut work with Apple Health? Yes. When authorized, GainCut reads your weight, body fat, and activity data to calculate personalized calorie targets.